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How Com-Dev managers have more time for their core business

The challenge

As Com-Dev Wireless Group expanded, the management team found itself effectively having to work two shifts in order to find time to recruit new staff and, at the same time, run the business.

So, following the lead of its sister company in New Brunswick, Canada, who'd always enjoyed a successful relationship with Manpower, Com-Dev decided to discuss its recruitment needs with its local Manpower branch in Luton, Bedfordshire.

The solution

This was a new venture for the British arm of telecommunications manufacturer Com-Dev, as previously it had relied on its own internal resources for managing all aspects of recruitment.

Learning as much as possible about Com-Dev's business was the first step, so Manpower's Contract Manager spent a full day working on Com-Dev's production line before beginning an extensive campaign to recruit large numbers of temporary production line staff.

"Manpower handle all recruitment contact, initial referencing and basic testing," says Com-Dev's Production Manger, John Muncaster. "We then interview and give further tests on site. People who come through the door are generally of a very high calibre."

The benefits

Out of Com-Dev's 140 production people, more than a third are Manpower's temporary staff. More recently Manpower has also begun recruiting warehouse and administration staff, while a number of staff have actually been taken on by Com-Dev.

"I find Manpower's 'temp to perm' option very useful. It gives us the opportunity to trial and effectively 'cherry pick' permanent recruits," says Com-Dev's HR Manager Beverly Lucas-Paine.

"One of the reasons why the recruitment is so successful is because Manpower's Contract Manager spends a lot of time with us - which I think is key. She really knows our business."

Additionally, Manpower advises Com-Dev where appropriate. On Manpower's recommendation, all staff within the organisation were recently given a 12% pay rise - a move which has enabled Com-Dev to attract a higher calibre staff. "Manpower are very proactive in the way they approach our working relationship," explains John. "Employing higher calibre staff has resulted in improved productivity. In fact, our productivity has now increased twofold."

Now, Com-Dev realises just how much more time it can devote to their key parts of its business. "As well as the recruiting, Manpower manage so many other areas, like time attendance and welfare needs," comments John. "Our critical resources can concentrate on core activities and we benefit from a professional recruitment service."

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