Manpower - Employers - Case Studies

How a major IT blue-chip solutions company solved its HR issues

When a major IT blue-chip solutions provider inherited difficulties from a third party equipment maintainer after securing an outsourcing contract with a major drinks and leisure company, they turned first to Manpower as their complementary workforce partner.

The previous supplier hadn't invested in staff development & training, leading partly to high attrition and partly to unsatisfactory performance levels. In just 8 weeks, our team worked with this major name in IT solutions, and their client's HR department, to help take everything in-house - smoothly transferring all legal and other appropriate undertakings from the previous employer for a staff of 30.

Employee improvements included each engineer being provided with a vehicle, laptop and mobile phone, all sourced in record time across the country. Then, with transfer successfully completed, our HR management team set about salary and skills bench-marking and implementing performance management processes. The end result of which was two very satisfied customers - ours, and theirs.

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