Pre-Sales Support Specialist

Undisclosed Company
City of London, London
30 Nov 2016
28 Dec 2016
#: R002453
Manpower UK
Job Type
Pre-Sales Support Specialist

A global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel (Nasdaq:MITL) (TSX:MNW) helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve more than 60 million business users in more than 100 countries, and 130 mobile service providers, including 15 of the top 20 mobile carriers in the world. That makes us unique, and the only company able to provide a bridge between enterprise and mobile customers. For more information, go to and follow us on Twitter @Mitel

We are seeking a Pre-Sales Support Engineer to join our team of highly skilled pre-sales and technical consultants, and work closely with Mitel's account managers and channel partners to develop new revenue streams for the business to ensure customer satisfaction is achieved.
The role will require expertise in one or more of the following areas: IP Telephony, Converged Networks, Customer Interaction, Messaging, Collaboration, Mobility, Cloud Services, VMware.
Are you currently working within Pre-Sales?

Perhaps you are currently a telecommunications engineer looking to make the move into Pre-Sales?

If so, and you live in the South East, we want to hear from you.

Scope of the Role:

·Attend Customer Meetings
·Assist with Customer Demonstrations
·Assist with Customer Presentations
·Requirement Gathering
·Understanding customer's short and long-term goals to achieve the correct solution now and in the future
·Solution Design and development while complying with design constraints
·Assist with Pricing
·Writing of Statement of Works, Proof of Concepts & Tenders
·Support Demonstration Rooms

Essential Requirements
·Currently a Pre-Sales Support Specialist selling to communications vendors or a Telecommunications Engineer looking to move into Pre-Sales
·Knowledge of Mitel's product portfolio
·Sales hungry and target driven
·Strong business development and client management skills
·Excellent presentation skills
·Excellent technical skills and the ability to explain products and services to customers of varying technical expertise
·Strong written documentation skills
·Flexibility to travel throughout the UK