Customer Service Advisor - Manchester
Customer Service Advisor
£15,500 basic + shift payments + performance bonus
Become a Customer Service Advisor for British Airways at their contact centre in Manchester, and you'll help holiday makers and business travellers get to where they need to go.
One moment you might be changing someone's booking, the next you could be answering a question about departure times. Whatever the query - as a Customer Service Advisor you'll provide the solution that will get them to their destination.
You'll be rewarded for your hard work and dedication with generous discounts on flights and holidays. You'll also get a whopping 32 days annual leave a year (including bank holidays), to give you plenty of opportunity to see the world yourself. That's on top of performance-related bonuses and shift premiums too.
You won't be following a rigid script in this role, so having excellent customer service, problem solving and IT skills will be important in this role. But this is a world-class learning organisation, so you can expect a comprehensive six week training programme before you start in your role, and plenty of opportunities for development and progression along the way.
You'll be joining a contact centre that's got a really friendly, open atmosphere, with great potential to develop your career. The Contact Centre is easily accessible due to its great public transport links nearby.
If you have a genuine passion for travel, joining the British Airways team as a Customer Service Advisor in Manchester could be the perfect move for you - apply here today!