Aftersales Call Advisor

Recruiter
Undisclosed Company
Location
Portadown, County Armagh
Salary
£15000 - £25000 per annum
Posted
09 Jan 2017
Closes
30 Jan 2017
Ref
BS0826
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time
Package will include basic salary and OTE bonus in the region of £20-25k


Working within a prestigious showroom environment, you will be based within the aftersales service department, making outbound contact to a database of previous, lapsed and recent customers, selling and promoting vehicle service packages and offerings.


Some of your key duties will involve:

* Contacting previous customers and promoting a variety of aftersales packages
* Booking customers for vehicle service appointments
* Up-selling and cross-selling aftersales products/services
* Probing customers to identify their needs and presenting solutions
* Providing excellent customer service and follow up
* Liaising with internal departments and your Manager on bookings/queries

What we are looking for:

* Experience in sales within an outbound call environment
* Proven ability delivering excellent customer service and after care
* Natural flair for developing sales conversations with customers
* Proficient across IT packages
* Target driven, organised approach to your work


Some late evenings will be required for peak customer contact times. This is a fantastic career opportunity with prospects to develop within the department in a local company who promote from within.