Dutch Speaking - Universal Customer Care Professional

Undisclosed Company
East Sussex, Brighton
£9.89 - £10.71 per hour + benefits
19 May 2017
02 Jun 2017
NL Brighton FG 3343
Manpower UK
Job Type
Dutch Speaking - Universal Customer Care Professional
Ref - FG 3343
Location - Brighton, East Sussex
Salary - £9.89 - £10.71 per hour

Our client is a global service company, providing Card Members with exceptional access to products and experiences that enrich lives and build business success making it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services, enabling them to do and achieve more.

Committed to becoming the world's most respected service brand working for our client you will be part of a thriving and engaged culture where employee engagement and satisfaction ratings consistently place them as one of the best big companies to work for in the UK (Glassdoor Best Places to Work, 2017). Our client's state of the art office in the heart of Brighton provides onsite facilities including a subsidised roof top restaurant, subsidised Costa coffee bar and a gym, designed to put your wellbeing first.

Our client places great importance on doing what is right, what is best and what is innovative. And they continue seeking people to champion these values and beliefs as they grow. The world's a big place, filled with big ideas and amazing people. And our client want the best to working for them. They're interested in where you came from, but they're even more excited about where you are going.

For this role, prior experience in call centres or credit environments is not necessary. More importantly, you must be:

Respond quickly and accurately to customer queries, requests and issues
Offer corporate customers unique solutions
Find new ways to offer corporate customers a better experience
Suggest new ways to improve processes and relationship care

Do you have what it takes to build a career here?

Fluent in spoken and written Dutch
Clear Customer service experience with exceptional listening and relationship building skills
Strong written and verbal communication
Ability to work in a fast paced metric driven environment
Have a mature, pro-active and independent work ethic

You must be flexible to work in a shift-based role, on a 35 hour per week rota.

Benefits - What's in it for you?

A competitive salary, continued training and development, free tea/coffee and employee discounts at a number of local retailers

Offer of employment with our client is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations