Service Advisor – BMW

Newcastle Upon Tyne, Tyne and Wear
Up to £19,000 plus opportunity to earn up to £1,400 bonus per month
12 Jun 2017
30 Sep 2017
Job Type

Redefine customer service excellence.

Your career could be moving faster with the BMW Retailer Network. BMW is the best and most forward-looking automotive brand in the world, so we know what it takes to keep a step ahead. Now we need people who share our and our customers’ enthusiasm for all things BMW to join our valued team.

As Service Advisor, you’ll ensure our customers enjoy a smooth journey as you look after all their servicing and repair needs.

Making exceptional service your mission, you’ll arrange bookings, plan customer arrival times, carry out road tests, and keep customers informed. It’s all about working closely with the workshop to ensure good communication. Passionate about our products, you’ll be constantly on the look-out to promote sales of accessories, parts and new vehicles as you interact with our customers.

Self-confident and courteous, you’ll thrive in our fast-paced, target-driven environment. Your strong customer service experience, together with your proven organisational and

prioritising skills, will enable you to go that extra mile to help our customers. Able to take the initiative and accept ownership of issues, you’ll find the right balance of talking and listening to make our service shine. You’ll be passionate about keeping up-to-date with our products and services and will have a full UK driving licence.

If you understand what makes our engines run and our customers tick, we’ll make sure you stay that step ahead, with the chance to work on cutting edge technology, training from the BMW Group Academy UK, plus the support of an experienced team. Add to this an attractive range of benefits and you’ll find your career going places.