Technical Support 2nd & 3rd Line

6 days left

Undisclosed Company
Thame, Oxfordshire
£22000 - £25000 per annum
14 Jul 2017
28 Jul 2017
Manpower UK
Job Type
A well-established customer technology company in Thame that brings innovative retail technology solutions to some of the UK's best known and loved brands is looking for a Technical Support Technician to support 2nd and 3rd line. Having doubled its turnover in 2 years the company has now been acquired by a global leader so the acquisition means that customers will continue to enjoy the expertise and commitment to serving theirs needs but with the enhanced security and global reach of a new, larger company.
You role is to provide Technical expertise and support to all areas of the business as an active member of the Support team, pre and post sales and involvement in new product evaluation and testing and provide assistance in the development of growth of business.
Knowledge & Understanding
Good all round technical awareness
Good product knowledge to find the best available solutions
Excellent knowledge of customer and supplier base
Understands the business
Good understanding of internal systems
Management System
Sound understanding of business areas
Knows and taps in to the appropriate talent pools in the organisation
Good understanding of hardware and software
Broad knowledge of Retail related products
At least 3 years customer support experience
Ability to communicate confidently at all levels
Degree preferably in ICT or business related
Working to ISO 9001:2000 standards
In return the company is offering an excellent working environment, free parking and salary offer £22 - £25k, 9.00 - 5.30 Monday - Friday.

Apply for Technical Support 2nd & 3rd Line

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

By applying for a job listed on you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

More jobs like this