Customer Sales Advisor
Customer Sales Advisor - Call Centre
Osterley (TW7 5QD)
£16,500 per annum basic (£24,500 per annum total average reward including incentives, free Sky Q, phone & broadband and a multitude of Sky perks)
As a Customer Sales Advisor in our Osterley Call Centre, you'll connect our customers with a world of entertainment. You'll take calls from existing customers who are looking to upgrade their package as well as a range of other calls - it could be helping a customer with their billing, telling customers about our fantastic new products like Sky mobile or even helping new customers set up a subscription for one of our industry-leading products.
Most importantly, we want to help you to provide premium entertainment products to the right customers, in the right way.
Who we're looking for…
You don't need to be an experienced sales professional, but you'll definitely need to bring great customer service skills, ambition, plus a real passion to sell. Most importantly, you'll show a real commitment to doing the very best for our customers.
We'll be there every step of the way
We want you to do well. Your first four weeks will be spent learning the ropes during our comprehensive induction training. From here you'll graduate to our "Academy", applying what you've learnt with the support of a "buddy" when speaking to customers. In addition to this, you'll receive on-going training plus opportunities to develop your management skills and even official accreditation by the Institute of Customer Service.
And the perks?
To help you have better conversations with our customers and understand our products inside out you'll receive free Sky Q, phone and broadband. On top of this you'll also receive 30 days annual leave (plus three bank holidays), a great uncapped bonus scheme, ongoing sales incentives throughout the year, private health and dental care, and a wide range of high street discounts too.
Not only that but you will join us at our world class campus that is home to Sky News and Sky Studios. You'll be able to choose from a variety of subsidised canteens and restaurants; pick up any last minute shopping at our premium supermarket; book your bike in for a service and take advantage of our competitively priced gym and beauty salon all on site. You can even watch the latest TV show and movie releases at our Sky Cinema before they air on TV.
Getting here couldn't be easier - we provide parking and free Sky shuttle buses to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations with Syon Lane rail station just a short walk away.
Sound like you? Click "Apply" and you could soon be part of our great team.
It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.
If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.