Customer Service Executive - German Speaking

Recruiter
Undisclosed Company
Location
Luton, Bedfordshire
Salary
£20000 per annum
Posted
17 Jul 2017
Closes
20 Jul 2017
Ref
LN0983
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time
Customer Service Executive - German Speaking
£20k
Luton

Our client is a globally recognised brand who manufacture and supply gifts and accessories. We are pleased to be supporting them recruit for a german speaking customer service executive. Full training will be offered to the right candidate.

Working with other team members you will advise and help with any business gift enquiries regarding artwork, stock availability and lead time, liaising with engravers and printers regarding delivery schedules and personalisation services that are available.

Duties:
* Raising quotes as required
* Raising export documents as needed for relevant countries and working with customer freight companies to arrange timely collections of orders.
* Ensuring the Chamber of Commerce procedures are adhered to for countries that may need special documentation by phone, email and face to face meetings.
* Working with operations regarding the requirement for works orders and liaising with the Distribution warehouse team.
* Advising account managers of any issues regarding customers.
* Managing back orders and checking and reconciling in process register on a regular basis but at least weekly to ensure maximum stock can be shipped with each customer consignment.

This is a great opportunity to join a company that will offer full training.

For more information, please contact us today.