Customer Service Advisor - Home Moves Customer Service Team

Expiring today

Recruiter
Location
Greater Manchester, Bolton
Salary
£16428 - £19778 per annum
Posted
25 Jul 2017
Closes
22 Aug 2017
Ref
KC/785/0098912321
Contact
Manpower UK
Job Type
Temporary
Hours
Full-time
Parklands - Bolton

This is your chance to join one of the UK's top energy companies as a Customer Service Advisor in Bolton!

About the role:

As a Customer Service Advisor you will be responsible for speaking with customers before, during and after they move home, delivering excellent customer service and ensuring they want to stay with us at their new address. The role is heavily regulated on selling compliantly whilst ensuring customers can make an informed decision. This will involve comfortably reading certain scripts, as well as following process' to give the customer an independent review of our tariffs. The role is extremely rewarding and satisfaction can be taken from offering new or existing customers a potential saving on their energy bills.
The benefits:

You'll initially join us on a temporary basis, but there will be the opportunity to become a permanent employee at a later date. There's a range of great benefits on offer too:
*Initially the pay will be £16,428 pa pro-rata (£7.50 per hour) and after 12 weeks, your pay will automatically increase to £17,027 pa pro-rata (£8.85 per hour), with the chance for it to later rise to £19,778pa pro-rata (£10.28 per hour).
*You'll qualify for an annual bonus scheme.
*You'll start with 28 days annual leave year, but after 12 weeks this will increase to 34 days (including bank holidays)
*There's good transport links nearby, an onsite canteen serving hot and cold food, and a free drinks vending machine.

About you:

Ideally you'll have some previous experience working in a customer service and/or contact centre role. Naturally you'll also have great communication skills, and will be comfortable handing large volumes of calls professionally.

Our contact centre is open from 8am until 8pm Monday to Friday, and 8am to 6pm on Saturdays; so you'll need to be flexible with working hours too.

Interested? Click 'apply' to start your application today.

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