Parts Advisor (Ballymena)

Undisclosed Company
Ballymena, County Antrim
£16000 - £20000 per annum
28 Jul 2017
18 Aug 2017
Manpower UK
Automotive, Sales
Job Type
This is an exciting role to join an expanding and progressive car dealership. This role will suit someone with basic mechanical/parts knowledge who can easily communicate with both customers and colleagues alike, providing an excellent service to public and trade customers, in addition to supplying a busy internal workshop.

Reporting to the Parts manager the successful candidate will be working as part of a highly motivated dealership team. The successful candidate will be the main point of contact for internal and external customer ordering parts, ensuring high levels of customer satisfaction.

What you will be doing:

Working across the workshop and customer counter, you will process customer parts orders and sell agreed volumes of parts to both public and trade customers, playing a key team role contributing to the financial targets of the dealership.

You will also carry out customer follow ups to develop and maintain positive relationships with a strong local customer base. As a Parts Advisor, you will continuously deliver the highest level of satisfaction to internal colleagues and external customers, achieving customer satisfaction objectives and to ensure that the customer is dealt with professionally adhering to the manufacturers' standards and dealership procedures.

What we are looking for:

* Basic mechanical/parts knowledge
* Experience in a customer service or sales/up selling environment
* Excellent organisation skills and ability to manage priorities efficiently
* Professional work ethic
* Full driving license is required

Competitive salary package on offer which will include basic salary and bonuses OTE £20K