Operator - LCL Oceans Export

Undisclosed Company
Essex, Basildon
£23000 - £25000 per annum
02 Aug 2017
30 Aug 2017
Manpower UK
Job Type
*Prime duty is to receive bookings form our internal customer service teams & overseas offices & process in our in house system for shipment as LCL.
*All procedures and time frames to followed as per agreed workflows & must be adhered to at all times.
*Meet all Company KPI targets and deadlines on a daily basis.
*Any potential system problems must be advised to your manager immediately

*Customer service teams and Overseas offices to be kept up to date at all times with confirmations and advised of any delays or issues in relation to their shipment.
*Prepare draft documentation and invoice.
*To ensure that all charges entered are correct as per agreed tariff and/or quotations.
*Ensuring any negative discrepancies are investigated and reported to your manager immediately.
*Proactive Interaction with LCL Team, Customer service, Admin and Management Teams
*Good understanding within the Freight forwarding industry. Competent with general freight forwarding requirements and procedures relating to Ocean exports.
*Able to work well within a team and have good communication skills. Able to be flexible, approachable and understanding to satisfy customer needs.

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