Customer Service Associate - Telephony

Recruiter
Undisclosed Company
Location
Greater Manchester, Horwich
Salary
£8.90 per hour
Posted
02 Aug 2017
Closes
16 Aug 2017
Ref
WG1171
Contact
Manpower UK
Job Type
Temporary
Hours
Full-time
Fantastic job opportunity to join one of the UK's leading banking and financial services company at their office in Horwich near Bolton.

The job is a telephony role and will be helping customers with general enquiries using web chat and the phone, it is outbound calls and technical so some computer skills are necessary.

Due to the nature of the role, you must pass both a reference and credit check as part of the pre-employment screening process. (carried out by Manpower)

Your role will be to undertake and deal with a wide range of requests, transactions and enquiries in a professional manner and to provide direction and clarity to customers.
Responding to a diverse range of requests offering a full satisfactory and fair solution.

This role is a telephony based role working Monday to Friday between 08:00am and 6:00pm -35 hours a week.

You'll use your excellent communication and listening skills to ensure that queries are resolved first time, and that a great customer service is always delivered.

Please note these roles are ongoing temporary roles with an immediate start.

No sales is involved in the role.
Excellent PC skills
Excellent communication skills
Telephony skills

Interested? Then apply now