Administration Agent

Recruiter
Undisclosed Company
Location
Epping, Essex
Salary
Negotiable
Posted
02 Aug 2017
Closes
16 Aug 2017
Ref
248
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time
Administration Agent - Epping
£16,125 Per Annum
Full Time - Permanent

Responsibilities
-Answering calls and dealing with queries
--Deal promptly with correspondence/complaints generated on Numero.
-Assignment of target warrants & processing work orders from Managers
timescales.
-Generate target availability reports from Report Manager when requested by Enforcement Managers.
-Assist the Senior Agent with incoming email requests.
Redirect any mistaken identity/complex issues to the Administration Manager.
-Good knowledge of Microsoft Word, Excel, Outlook & Access.

Knowledge and skills: desirable
-Debt recovery experience.
-Knowledge of civil enforcement process.
Clear & confident communication skills both oral & written.
-Time management, planning & organisational skills.
-Ability to analyse spreadsheets & data.
Ability to analyse spreadsheets & data.
Results focused.
Flexible approach.