Customer Service Advisor - Residential Sales Team

South Yorkshire
£17027 - £19778 per annum
03 Aug 2017
31 Aug 2017
Manpower UK
Job Type
E.ON supplies millions of people with gas and electricity every year, both in the home and at work. But when someone has trouble paying their bill, it's our customer service team who make sure everything gets back on track. This is your chance to join them.

About the role

As a Customer Service Advisor you will be responsible for speaking with new and existing customers, delivering excellent customer service helping them choose the best deal for them. The role is heavily regulated on selling compliantly whilst ensuring customers can make an informed decision. This will involve comfortably reading certain scripts, as well as following process' to give the customer an independent review of our tariffs. The role is extremely rewarding and satisfaction can be taken from offering new or existing customers a potential saving on their energy bills

The benefits:

You'll initially join us on a temporary basis, but there will be the opportunity to become a permanent E.ON employee at a later date. There's a range of great benefits on offer too:
*Initially the pay will be £17,027 pa pro-rata (£8.85 per hour), with the chance for it to later rise to £19,778 pa pro-rata (£10.28 per hour).
*You'll qualify for an annual bonus scheme.
*You'll start with 28 days annual leave year, but after 12 weeks this will increase to 34 days (including bank holidays)
*There's good transport links nearby, an onsite canteen serving hot and cold food, and a free drinks vending machine.

About you:

Ideally you'll have some previous experience working in a customer service and/or contact centre role. Naturally you'll also have great communication skills, and will be comfortable handing large volumes of calls professionally.

Our contact centre is open from 8am until 8pm Monday to Friday, and 8am to 6pm on Saturdays; so you'll need to be flexible with working hours too.

Interested? Click 'apply' to start your application today.

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