French credit collections specialist. Permanent position.

Our client is one of the worldwide leaders in providing high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.
With a workforce from over 30 different countries with 18 working languages, the company provides a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful.


Position:

The main responsibility of the role is to maintain a ledger of high volume / low value accounts, reduce aging and document disputes.


Principle Responsibilities:

- Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved.
- Ensure daily targets and deadlines are reached i.e. number of call activities logged etc.
- Daily customer calling using automated telephone dialing system
- Document customer comments re: payment date / disputes etc.
- Ensure requested paperwork / documentation is forwarded to customers.
- Assist cash application team to ensure payments are processed onto correct customer account.
- Report issues to line manager to resolve problem accounts.


Profile:

- Verbal and written skills in English
- Fluent in French
- Good telephone manner: courteous, clear speech, good call management, assertive.
- Computer literate: excellent keyboard skills, familiar with different on-line database packages.
- Ability to analyze a problem quickly and resolve it following procedures
- Must demonstrate ability to work well in a team contributing to the team's goals.


Education and Experience:

- Previous accounts / collections (high volume/low value accounts) / credit control experience.
- Knowledge of Windows environment
- Knowledge of Oracle an advantage


Competency Profile:

- Analytical
- Problem solving
- Results Focus
- Customer Focus
- Communication skills
- Ability to work on own initiative
- Flexibility
- Organized


Main benefits:

- Competitive Salary plus commission
- Incentives and vouchers
- Relocation package
- Staff discounts (for example reduced Gym membership)
- Sports & Social Club
- Subsidized Canteen



Sounds good?
Apply now! Send me you most up to date CV at Gisele.Graciutti@manpower.ie