Customer Service Advisor - Customer Engagement Team
- Employer
- E.ON
- Location
- South Yorkshire
- Salary
- £16428 - £17027 per annum
- Closing date
- 10 Oct 2017
Job Details
About the role:
As a Customer Service Advisor you will be liaising with staff out in the field as the face of our company and servicing their needs as a support contact. Ensuring all sales are compliant you will build a relationship with customers over several calls both inbound and outbound to verify the sale whilst keeping within compliance guidelines. The role will also entail administrative duties booking venues for field agents and ordering any stock where necessary.
The benefits:
You'll initially join us on a temporary basis as part of a project due to last until the end of the year, other roles may be available nearer the time and with the experience and knowledge you have gained we wouldn't want to see you go elsewhere. There's a range of great benefits on offer too:
*Initially the pay will be £16,428 pa pro-rata (£7.50 per hour) and after 12 weeks, your pay will automatically increase to £17,027 pa pro-rata (£8.85 per hour).
*You'll start with 28 days annual leave year, but after 12 weeks this will increase to 34 days (including bank holidays)
*There's good transport links nearby, an onsite canteen serving hot and cold food, and a free drinks vending machine.
About you:
Ideally you'll have some previous experience working in a customer service and/or contact centre role. Naturally you'll also have great communication skills, and will be comfortable handing large volumes of calls professionally.
Our contact centre is open from 8am until 8pm Monday to Saturday; so you'll need to be flexible with working hours too.
Interested? Click 'apply' to start your application today.
Company
Millions of people get their electricity and gas from E.ON - they’re one of the UK’s top energy companies. They’re on a mission to be every customer’s trusted energy partner by being genuinely helpful, acting fairly, keeping things simple, knowing their stuff and doing the right things right. They need the best possible people on board to help them to achieve this – that’s where you come in.
Join the 12,000 people who work for E.ON, and you can be sure they’ll do everything they can to help you be engaged, energised and passionate about what you do.
Right from the start, you’ll receive comprehensive training, a mentor to help you settle in, weekly coaching and monthly one-to-ones. You’ll be able to fit your job around your life, with flexible working options available too. And if you want to progress your career, there’s a real chance of promotion - your manager will always be on hand to support you, and it can happen as much or as little as you want.
It’s all about cleaner, better energy, and a working environment where you are valued, fairly treated and confident that your job is right for you.
- Mini-site
- E.ON
- Location
-
Head Office
Westwood Business Park
Coventry
CV4 8JG
GB
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