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Customer Care Assistant

Employer
Undisclosed Company
Location
Petersfield, Hampshire
Salary
£16640 per annum + overtime available
Closing date
5 Oct 2017
Our client is looking for a new team member to join them in their Customer Care department.

This role will be predominantly telephone based, with some email and face to face work, providing the highest quality care to customers. Daily tasks include (but are not limited to) answering calls, logging queries, arranging visits, filing letters and completing follow ups to ensure that all customers are satisfied.

The role will be suited to someone with the following experience;
-A-C Grades in Maths and English
-Good communication skills,
-Self motivated
-Smart and respectable appearance
-Strong eye for detail
-A background or understanding of electrical/maintenance work is desirable however all customer care backgrounds will be considered

The details;
-£16,640 salary based on a 40 hour week
-Overtime payed at £12 an hour
-Some weekend work required on a rota basis

The successful candidate will need to have a full driving licence and access to their own vehicle due to the location of the offices.

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