Social Media Customer Support (German + English)

We are looking for enthusiastic, motivated and cheerful candidates to be part of the world's favourite Social Media Network.

Responsibilities:

* Manage and regularly review case queues & follow-up on open tickets
* Review issue details and analyze, determine and resolve issues for clients
* Provide feedback on trends identified in review
* Have a passion for social media platforms and services
* Love resolving issues for your customers
* Ability to diagnose and solve problems facing multiple clients

Profile Attributes:

* Experienced at using search engines to find information on the internet
* Familiar with and user of social media products
* Excellent work pacing (time management) skills, able to work independently
* Attention to detail is essential to ensure the quality of work execution
* Motivated, takes initiative, high energy
* Familiar with MS office (mainly excel) for updating progress
* Excellent Interpersonal & Written Skills
* Fluent English + German speaker
* Self-starter
* Good problem solving abilities

If you are ready for this amazing opportunity please send me your CV at arianne DOT solorzano AT manpower DOT ie and I will do my best to get you this job