Account Manager CRM / Loyalty Marketing

Recruiter
Undisclosed Company
Location
City of London, London
Salary
£30000 - £35000 per annum
Posted
08 Feb 2019
Closes
08 Mar 2019
Ref
MA0843
Contact
Manpower UK
Sector
Sales
Job Type
Permanent
Hours
Full-time

We have an exciting opportunity within a leading, dynamic, business who specialise in CRM, Email Marketing and Loyalty Marketing software within the retail space. A fast-growing and diverse environment currently a team of 50 and with exciting times and further expansion ahead! This is an ideal opportunity for those either Agency or Client side.

The Account Manager (Fluent in a European language) who will be responsible for working on one of our key clients, identifying opportunities as well as issues and delivering the appropriate product/marketing solution to a variety of scenarios.

The Account Manager role plays a key part of the Client Success team and will report into one of the Account Directors

KEY RESPONSIBILITIES

  • Main point of contact for clients: ensuring smooth roll-out and ongoing management
  • Manage reporting briefs to our team of data analysts and provide insight into our client's programme performance
  • Supporting the clients in the strategy and planning of marketing campaigns to drive customer acquisition and retention.
  • Build long-lasting relationships with clients through consistent delivery of commitments.
  • Develop a deep understanding and knowledge of the industry and share best practices.
  • Be a champion for companies products and services.

WHO WE'RE LOOKING FOR

  • Driven team player who is willing to work on a wide range of tasks including marketing strategy & planning, platform support & training, research & data analysis.
  • Excellent communication - written and verbal, able to deliver coherent and engaging presentations.
  • Professional and credible, able to build and develop relationships both internally and externally.
  • Organised and reliable with proven account management and administration skills
  • Self-motivated with the ability to manage and prioritise workloads and multiple projects.

REQUIREMENTS

  • Fluent in English and one other European language.
  • Experience of managing clients, either from an agency or technology business.
  • Understanding of email, CRM and loyalty marketing.
  • Minimum 3 years account management experience.
  • Ideally experience in a technology focused area or with a technology focused client.

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