Loyalty and Care Associate - German or Dutch Fluent - Cork

Location
Cork City, Cork
Salary
EUR20000 - EUR23000 per annum + Bonus + Benefits
Posted
08 Feb 2019
Closes
08 Mar 2019
Ref
MH
Contact
Amanda Ferreira
Job Type
Permanent
Hours
Full-time
Manpower's client is a global leading lodging company with many properties in 127
countries and territories. The Cork branch is currently recruiting for enthusiastic Sales & Service Associates.

The role: Loyalty and Care Associate

To support the Loyalty & Care Services Desk by offering polite, friendly and helpful services to the guests, making reservations, answering queries on the Loyalty
programme.

Duties and Responsibilities:

* Verify all reservation information with customers to ensure accuracy.
* Explain guarantee and cancellation policies to customers.
* Input and access data in the reservation system by entering correct information into proper fields.
* Understand Case Management essentials
* Deliver an effortless customer experience by responding positively and timely to customer
questions, concerns, and requests.
* Anticipate customer needs, including asking questions to help discover sales opportunities and overcome objections based on knowing what your customer needs
* Provide personalised service to our customers

Position Pre-requisites:
* Fluency in English and German or Dutch.
* Second Level/Leaving Certificate equivalent.
* At least 1 year related work experience.

Location: Cork - Blackpool

Interested?
Apply by sending your CV to amanda.ferreira@manpower.ie

Apply for Loyalty and Care Associate - German or Dutch Fluent - Cork

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from manpower.co.uk by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on manpower.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs