Employee Liability Customer Service Claims Specialist

Recruiter
Whirlpool
Location
Cambridgeshire, Peterborough
Salary
£20000 - £21000 per annum
Posted
08 Feb 2019
Closes
22 Feb 2019
Ref
PT1037
Contact
Manpower UK
Sector
Insurance
Job Type
Contract
Hours
Full-time

Legal/Claims Department (12 month FTC)

An exciting opportunity has become available in the Claims Team for a Claims Specialist within the Employee Liability Team of a market leading organisation.

You will be working within a small team that handle Claims as a result of Staff actions. The main purpose of the role is to investigate Employee liability including claims for property damage, personal injury and consequential loss claims.

KEY ACTIVITIES include:

Review and investigation of claims following set procedures;

Assessing liability;

Corresponding and liaising with consumers, engineers, insurers, loss adjusters and solicitors;

Negotiating settlements;

Liaising with business partners, consultants and lawyers for the management of claims;

Developing a knowledge of legal issues and procedures in respect of a variety of consumer matters

Requirements:

Excellent written and verbal communication skills

Excellent organisational skills

Ability to negotiate at all levels including high level

Good technical product knowledge

Flexible approach in the workplace

Understanding of consumer law preferable

Background in customer service beneficial, not essential

Interest and drive to learn in a legal specialism

Working Mon-Fri, 8.30-5.00, paid overtime and 25 days holiday + BH, plus benefits.

Ideally, you will be available to start a.s.a.p, with your own transport.

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