Employee Liability Customer Service Claims Specialist
Legal/Claims Department (12 month FTC)
An exciting opportunity has become available in the Claims Team for a Claims Specialist within the Employee Liability Team of a market leading organisation.
You will be working within a small team that handle Claims as a result of Staff actions. The main purpose of the role is to investigate Employee liability including claims for property damage, personal injury and consequential loss claims.
KEY ACTIVITIES include:
Review and investigation of claims following set procedures;
Corresponding and liaising with consumers, engineers, insurers, loss adjusters and solicitors;
Liaising with business partners, consultants and lawyers for the management of claims;
Developing a knowledge of legal issues and procedures in respect of a variety of consumer matters
Excellent written and verbal communication skills
Excellent organisational skills
Ability to negotiate at all levels including high level
Good technical product knowledge
Flexible approach in the workplace
Understanding of consumer law preferable
Background in customer service beneficial, not essential
Interest and drive to learn in a legal specialism
Working Mon-Fri, 8.30-5.00, paid overtime and 25 days holiday + BH, plus benefits.
Ideally, you will be available to start a.s.a.p, with your own transport.