Customer Service (Inbound)

Undisclosed Company
£17500 - £18000 per annum
11 Feb 2019
25 Feb 2019
Manpower UK
Job Type

Manpower are looking for a customer service representative to provide excellent customer to our clients customers based in Glasgow. You will be dealing with incoming callers whilst capturing enquiries and assisting the sales process.

Duties and responsibilities

  • Answer incoming calls. This involves:
  • Record opportunities from customers
  • Process orders/sample/stock requests
  • Give technical advice
  • Record new prospects onto system and forward to relevant Business Development Executive
  • Pick up voicemail messages from Out-Of-Hours mailbox
  • Participate in regular training sessions to keep up-to-date on product and industry knowledge


Skill set:

  • General PC Proficiency. Microsoft Word, Excel, Outlook.
  • General Math skills.

Personal attributes:

  • Positive, upbeat
  • Can-do, willing spirit.
  • Cheerful, happy disposition, outgoing and a people person.
  • Excellent attention to detail.
  • Sympathetic with customer issues. Able to take the initiative and 'think outside the box' with issues but be accountable for decisions.
  • Focused in a busy environment.

Working hours: 09.00-17.15 Monday-Friday

Apply for Customer Service (Inbound)

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs