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Customer Sales Advisor

Employer
Sky
Location
London
Salary
Up to £18100 per annum + competitive
Closing date
11 Mar 2019

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Job Details

Customer Sales Advisor - Contact Centre Permanent

37.5 hours, working shift patterns within Contact Centre opening hours: Monday-Sunday 08:30-22:00

£18,100 basic salary, up to £24,500 a year Free Sky products + benefits

We're Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Join us as a Customer Sales Advisor and you'll enjoy the freedom and support you need to make an impact: making fans of the products you love, hitting targets and delivering cracking customer service. Expect industry-leading benefits. Plus, experiences you'll only find at Sky.

What you'll do

You'll take calls from existing customers looking to upgrade their package. Help a customer with their billing. Tell them about our fantastic new products like Sky mobile. Or even help a new customer set up a subscription for one of our industry-leading products.All in all, we want you to bring your passion every day. And it goes without saying, excellent customer service.

How you'll do it

Sales experience isn't essential. We're more interested in your brilliant listening skills and attention to detail. You'll be comfortable using your initiative. Good teamwork will be second nature to you. As will rising to challenges, knowing you have a great support network behind you.

What you'll get

We want you to feel as confident as possible when talking about our products, so you'll get free Sky Q, phone and broadband. You'll also enjoy 30 days' annual leave (and three bank holidays), private health and dental care, and a range of high street discounts. Expect on-the-job training and support, and opportunities to develop your management skills. You'll even have the chance to gain an official qualification from the Institute of Customer Service.

How to find us

You will join us at our world class campus; home to Sky News and Sky Studios. You'll be able to choose from a variety of subsidised canteens and restaurants; pick up any last minute shopping at our local shops; book your bike in for a service and take advantage of our competitively priced gym and beauty salon all on site. You can even watch the latest TV show and movie releases at our Sky Cinema before they air on TV.

We provide parking and free Sky shuttle buses to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. Syon Lane rail station is just a short walk away.

So, what are you waiting for? Apply now for a chance to craft your own career path and be brilliant as part of a bright, talented team.

It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.

If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.

A job you love to talk about

Company

Sky banner - Mission CompletedFrom thrilling sporting spectacles to T-Rex sized blockbuster films − we connect people to cutting-edge technology services. 

With over 22 million customers across five countries, we’re Europe’s leading entertainment and communications business. We’ve come a long way since starting out as a satellite broadcaster in 1989 and we’re not stopping there. 

Whether you’re helping a customer who has a question about their account, telling them all about our latest innovations, or installing a new Sky Q box in their home – you’ll bring people together with great entertainment. You’ll always deliver a service that leaves a smile, and you’ll make sure everyone you speak to feels like our number one priority. 

With extensive training and development opportunities, you’ll be an expert on all things Sky in no time at all. We’ll also give you a free Sky Q package, an excellent pension scheme, private health care and a share save scheme, plus a range of other benefits, too.

Take a look at our current job opportunities across the UK. We’d love to hear from you

Company info
Location
New Horizons Court
Osterley
Middlesex
TW8 9EX
GB

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