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Customer Service Advisor

Employer
Undisclosed Company
Location
Havant, Hampshire
Salary
Up to £10.17 per hour
Closing date
25 Feb 2019

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We are actively recruiting for one of our largest and most prestigious national clients.

In this role, you'll take calls from our Meter operatives who are out installing Smart meters in customers' homes and businesses across the UK. You will log any faults or issues they may call in with and will resolve the query or raise them with the relevant team for resolution.

You will be expected to intervene and find workarounds if a process fails to enable an installation to go ahead, as providing a high-quality service is paramount

You'll have strong communication skills and great attention to detail which you will have gained in a customer service focused environment. Skilled at customer care techniques, you will be passionate about delivering a positive experience to everyone, both internally and externally.

You'll be an efficient worker, You'll be fast and accurate, and will enjoy working in a busy team and working to deadlines in an environment that embraces ownership and accountability.

It would be ideal if you have an understanding of the energy industry and Smart metering but this isn't essential as full classroom training will be given.

This role is working Monday - Friday, between 08.00am - 20.00pm. You will be required to work 1 Saturday in 4.

The pay rate for this role is £10.17 per hour.

We are looking for suitable candidates to start on the 4th March.

Please call Chris on 01329 823211 or upload your CV to this advert

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