Tyre Fitting Manager - Felixstow

Recruiter
Undisclosed Company
Location
Felixstowe, Suffolk
Salary
Up to £31452 per annum
Posted
12 Feb 2019
Closes
12 Mar 2019
Ref
ZMATSF123
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time

ZONE MANAGER - TYRE FITTING MANAGER

FELIXSTOWE

£31,452 PER ANNUM

47.5 HOURS PER WEEK

MONDAY - FRIDAY - 08:00 AM - 17:30 PM, SATURDAY 08:00 AM - 13:00 PM

Company Overview

  • My client was established in 1965 after their parent company bought a number of small independent garages, thus forming Associated Tyre Specialists. In 1974 they extended their network buy buying 70 centres of the tyre brand.
  • Over this time their network and expertise continued to grow and in 1991 they became the first ever national tyre specialist to gain SAFEcontractor and CHAS approval.
  • Their commitment to health and safety only improved winning the most prestigious award from 2014-2018. Currently, they are the only tyre specialist recognised at this level.
  • In 2015 they celebrated their 50th year in businesses, their history and experience make them one of the leading tyre and vehicle service providers in the UK.
  • Every year they help thousands of customers keep their vehicles safe. From MOT tests and servicing to brand new tyres and batteries, they have a plethora of products and services to help when your vehicle needs it most.

The Role

  • To lead and manage a team of Truck Tyre Technicians and Chargehands who are involved in the maintenance of tyres to commercial vehicle fleets within a dedicated geographic area (zone).
  • You will consistently ensure that a high level of customer service to both internal and external customers is achieved, often within a critical time-frame, ensuring compliance with customer service level agreements and internal procedures.
  • You will work with the Regional Manager to achieve the agreed performance measures and objectives in order to maximise commercial opportunities and therefore, ensuring sustained profitability.
  • There will be a requirement for you to carry out fitting duties.

Experience Required

To be appointed to this role, the following are minimum requirements:
You must have experience of:

  • Fitting commercial tyres
  • Supervising or managing a team of people
  • Working in a fast paced commercial or customer focused business
  • Managing customer expectations and demands to provide outstanding customer service
  • Working under pressure often to tight deadlines
  • Working to defined key performance indicators

The following experience is desirable:

  • Licence to Fit/City and Guilds trained
  • REACT Card Holder

Person Specification

  • To be appointed to this role you must be able to demonstrate the following:
  • Ability to manage and motivate
  • Use initiative to make informed decisions
  • Ability to challenge behaviours and act as a role model for others
  • Ambitious and target driven  Problem solving - recognition, assessment, ownership and solution delivery
  • Willing to take ownership and responsibility for customer requirements
  • Outstanding communication skills
  • Calm under pressure and flexible in approach
  • Strong organisational skills and ability to prioritise
  • Have a positive outlook
  • Being a team player
  • A good working knowledge of using Microsoft Word, Excel and PowerPoint and in house systems would be an advantage
  • A full valid UK driving licence is essential

Key Responsibilities

  • Proactively lead, advise, coach and motivate the team, ensuring maximum performance is achieved
  • Understand and deliver your agreed profit and loss (P&L) targets in order to achieve sustained profitability
  • Drive performance to continually improve against key performance indicators (KPIs)
  • Ensure adherence to agreed service level agreements (SLAs)
  • Allocate work to the team
  • Manage and control stock, ensuring accuracy and that the correct stock levels are maintained.
  • Manage the fleet planner
  • Ensure resources are managed efficiently
  • Ensure Job Sheets are completed to a satisfactory standard
  • Carry out fitting duties as required
  • Ensure full compliance to Company policies and procedures
  • Communicate and implement the Company Health and Safety Strategy and ensure compliance in your team
  • Help support and train new members of the team
  • Working closely with the Field Operations Trainers, ensure that staff are trained and developed to a competent level
  • Undertake 121s with each member of the team; ensuring appropriate PDPs are in place
  • Provide feedback to each member of the team
  • Adapt approach depending on customer situation
  • Work flexibly to support business
  • Create a close working relationship with key stakeholders
  • Strive to maximise internal and external customer satisfaction

If you would like to hear more information on this role; please can you contact me on 01895 205 493 or alternaitvely email me at Jamie.Rogan @ manpower .co .uk

"Tyre" "Fitting" "Tyre Fitting" "Management" "Tyre Manager" "Workshop" "Automotive" "Vehicle"

Apply for Tyre Fitting Manager - Felixstow

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from manpower.co.uk by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on manpower.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs