Sales Order Processing Administrator

My client based in Loughton is currently recruiting for a Sales Order Processing Administrator to join their team.

Responsibilities:

• To process all sales orders for machines and spare parts to the agreed service level.
• To resolve any customer query arising from sales orders or enquires.
• To verify and authorise all incoming UK and Overseas orders
• Allocate relevant stock and enter the details onto the company's ERP system.
• Administer all internal and external queries in connection with Sales Orders.
• To produce any required reports as and when requested.
• To liaise via verbal and written communication with both UK and Overseas customers.
• To monitor the progress of all orders and alert manager of any problem areas.
• Ensure the required levels of service are achieved for spares orders.
• To highlight and communicate any new customer requirements, liaising between customer and factory when required.
• Co-ordination, preparation and presentation of any outstanding/pending delivery delays on a weekly basis relating to all export orders.

The ideal candidate wil have a proven track record using SAP and be proficient in Microsoft Office - Excel in particular and Outlook with excellent customer service skills.

Hours: Monday - Friday - 9:00am - 5:00pm but can consider some flexibility

Holiday: 25 days a/l

Benefits: - Pension scheme; free life assurance; recognition scheme; staff canteen.