HGV Technician/Fitter - Avonmouth

HGV TECHNICIAN/FITTER

AVONMOUTH

£26,196 - £27,516 PER ANNUM

MONDAY - FRIDAY = 08:00 AM - 17:00 PM

SATURDAY = 08:00 AM - 13:00 PM

Company Overview

• My client was established in 1965 after their parent company bought a number of small independent garages, thus forming Associated Tyre Specialists. In 1974 they extended their network buy buying 70 centres of the tyre brand.
• Over this time their network and expertise continued to grow and in 1991 they became the first ever national tyre specialist to gain SAFEcontractor and CHAS approval.
• Their commitment to health and safety only improved winning the most prestigious award from 2014-2018. Currently, they are the only tyre specialist recognised at this level.
• In 2015 they celebrated their 50th year in businesses, their history and experience make them one of the leading tyre and vehicle service providers in the UK.
• Every year they help thousands of customers keep their vehicles safe. From MOT tests and servicing to brand new tyres and batteries, they have a plethora of products and services to help when your vehicle needs it most.

The Role

• Responsible for maintaining and replacing tyres to commercial vehicle fleets.
• You will consistently ensure that a high level of customer service to both internal and external customers is achieved, often within a critical timeframe, ensuring compliance with customer service level agreements and internal procedures.
• Entry to the Truck Technician role normally requires 2 years' experience in a similar type of role.

Experience

To be appointed to this role, the following are minimum requirements:
You must have experience of:

• Fitting commercial tyres
• Working in a fast paced commercial or customer focused business
• Working under pressure often to tight deadlines

The following experience is desirable:

• Licence to Fit/City and Guilds trained
• REACT Card Holder

Person Specification

• To be appointed to this role you must be able to demonstrate the following:
• Ability to build and maintain effective working relationships with colleagues and customers
• Good communication and interpersonal skills
• Strong organisational skills with the ability to prioritise and manage multiple tasks
• Displays professionalism at all times
• Understands the impact of personal behaviour on others
• Calm under pressure and flexible in approach
• Ability to manage multiple tasks
• Positive outlook
• Ability to work both autonomously and as part of a team
• A full valid UK driving licence is essential

Key Responsibilities

• Manage a list of accounts ensuring that all vehicles are inspected and any work required is carried out
• Fit and maintain tyres to commercial vehicle fleets
• Complete all aspects of tyre fitting including Roadside Breakdowns and On-Site Service
• Carry out fleet inspections and service work to prolong the life cycle of customer tyre
• Complete all relevant Company documentation to a satisfactory standard
• Participate in the Stand-by Rota and/or work a shift pattern as the business requires
• Ensure full compliance to Company policies and procedures
• Ensure adherence to agreed service level agreements (SLAs)
• Knowledge of and compliance with Company Health and Safety Policies and Procedures, specific awareness required concerning lone working and working at the roadside
• Ensure all tools and equipment are kept in good working condition, reporting any defects
• Maintain a safe and clean work environment by following standards and procedures; complying with legal regulations
• Adapt approach depending on customer situation
• Work flexibly to support business
• Create a close working relationship with key stakeholders
• Strive to maximise internal and external customer satisfaction

If this is something you would like to know more about - press apply or alternatively contact me on 01895 205 493 or email me at Jamie.Rogan @ manpower .co .uk

"HGV" "Tyre" "Technician" "Fitter" "Commercial Tyre" "Tire"