Client Credit Specialist

We are currently looking for a Client Credit Specialist for our client in Brighton for a 6 month assignment. You will be working Mon-Fri 8am-5pm.

The position is primarily responsible for superior enhanced Risk services to our business travel account client base & access accounts at client level.

Responsibilities include:

Daily collecting of overdue payments through outbound and inbound calls.
Negotiation for and managing the collection of overdue payments
Understanding customers financial arrangements and requirements
Secure repayment of overdue funds and avoid potential losses/write-offs
Resolving and preventing future recurrence by educating customer / Program Administrators on capabilities of the BTA product
Able to use negotiation and relationship management skills to provide win-win outcomes
Ability to use judgmental decision making to drive customer loyalty and growth for the

business
Good attention to detail and ability to follow QMP6 Compliance regulations.

Required skills:
Understanding financial workings, some knowledge is desirable;
Ability to deal with difficult situations professionally;
Excellent interpersonal skills; communication (verbal & written);
Good working knowledge of Microsoft packages such as Excel, Word, PowerPoint;
Language skills - fluent in English, we also service Spain, Sweden and Finland.

If you would like to apply for this role, please send your CV for review.