Customer Support Representative

Are you an experienced administrator looking for a challenging new role within the global IT industry? Manpower are looking to hear from motivated individuals to join the team as a Customer Support Representative.

Aligned to Public Sector this role is primarily to support the sales leads to enable them to secure business through existing government service agreements.

As the single point of contact for inbound/outbound calls and inbox management, you will be a pro-active and self-motivated individual. Strong communication skills are essential for this role as you will liaise with Account Managers to discuss/qualify new tenders and engage with agreement holders regarding invoice queries.

You will provide direct support to internal bid managers along with bid coordination for customer opportunities and tenders as well as managing basic MI reporting and internal Sharepoint.

The ideal candidate will have experience in customer relationship management systems, Microsoft Office packages and working with internal and external stakeholders.

The working hours for this role are Monday - Friday, 9am - 5.30pm and so there is no weekend working!