Customer Service Advisor

We are currently seeking Customer Service Advisors in Northampton, please see below for more information;

Temporary Customer Service Advisor (12-month contract/possible perm)

• Customer Service Advisor
• Location: Northampton, Moulton Park
• Full time hours - Various shift patterns - Monday to Sunday between 8am-8pm - 9-5pm on Saturday/Sunday
• Contract: Temp to Perm
• Pay rate: £9.00 per hour

Our client, Nationwide, is the world's largest building society as well as one of the UK's largest savings providers and a top-three provider of mortgages in the UK.

On behalf of Nationwide, AMS are looking for a Customer Service Advisor for a 12 month contract based in Northampton. But if things go well, it could become a permanent role.

Who we're looking for

If you've got a customer service background in retail, hospitality or a contact centre, if you're a confident communicator and looking to take on a new challenge in an established business, there's really no better place for you. As a Customer Service Advisor at Nationwide, you'll be making their members' lives easier and helping them to make the big decisions for their future.

What you'll be doing

Handling a range of inbound calls, you'll play a pivotal role when it comes to supporting Nationwide's members. But, you'll do more than just communicate; you'll advise, dipping into your empathy, and ability to help members get the right outcome for them.

Why work for Nationwide?

Nationwide is the world's largest building society. But, however large they grow, they will never lose sight of what makes them different: their commitment to their members and to building their society in the right way. Nationwide's goal is to be more than a business. They want to be known as an organisation that is always open, honest and trustworthy, where people are helped, supported and loyal.

The role of a Customer Service Advisor is integral to Nationwide's business, therefore we are looking for candidates who are immediately available and are able to start in assignment quickly.

Unfortunately no holidays can be taken within the first 5 weeks of starting in assignment due to essential training that cannot be missed. Shifts are between 8am - 6pm Monday to Sunday across a 35 hour week. A weekend shift would be a Saturday or Sunday and is rotated on a weekly basis.

For more information please feel free to give me a call on 01895 204 948 or alternatively I can be reached at Sophie.Howley @ Manpower .co .uk