Sales Assistant

Undisclosed Company
London, City of London
£7.20 per hour
31 Aug 2016
28 Sep 2016
Manpower UK
Job Type
Working part time between 8-30 hours per week including Saturdays and Sundays and potentially nights depending on availability so flexibility is a definite advantage. A great opportunity for students and bilingual candidates to join a fantastic company. London being a very multilingual city a language other than English such as Mandarin, Korean, Polish, Portuguese and Russian. Would be very useful in the face to face customer communication aspects of the role, particularly due to the high level of tourism these sites will attract.
A suggestive selling technique is the key remit, using your initiative to know when a customer is more or less likely to purchase and why. Then you will be expected to use this knowledge to effectively promote the product to ensure maximum profit for the business.
Key Responsibilities:
-Approaching and engaging visitors that arrive.
-Monitoring stock levels as customers begin to use them and returning them afterwards.
-Being responsible for processing cash and card payments.
-Answering queries from customers in relation to the product.
-Reporting discrepancies and problems to the supervisor.
-Giving advice and guidance on product packages.
-Responsibly dealing with customer complaints.
-Sell the benefits of our tours to visitors and push for maximum sales for the headset tours.
-Handle cash transactions in line with Company procedure
-Assist in the set up and breakdown audio guide equipment on a daily basis as well as the start and end of exhibition
-Acting as an ambassador for both the Company and the Client and remaining professional at all the times
-Report visitors feedback and/or concerns to line manager
Personal Attributes:
-Having a friendly and engaging personality, with excellent communication skills
-A natural comfortability when working with members of the public.
-Should have a confident manner.
-Assistants should be physically fit as they will be on their feet for most of the day.
-Able to work as part of a team.
-Should be of a smart appearance and articulate.
-Ability to work under pressure
-Experience in customer service

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