Inbound Customer Care

2 days left

Recruiter
Undisclosed Company
Location
County Armagh, Lurgan
Salary
£6.70 - £7.20 per hour + Paid Holidays, Free Onsite Parking
Posted
02 Sep 2016
Closes
30 Sep 2016
Ref
BS0737
Contact
Manpower UK
Job Type
Temporary
Hours
Full-time
We are recruiting for multiple Customer Service Advisers (inbound) for Temporary, full-time positions in the Lurgan area.

About the company:

Eishtec is an outsourced contact centre providing tailored solutions to businesses who, like them, believe in the importance of their customers. They consistently deliver an experience which challenges the standards of service and ensures customers who call them feel valued and understood.

Although their model is underpinned by technology, they ensure that the fundamental quality of the customer experience is delivered by their staff.

The roles are within a new and growing company who are developing their presence in the marketplace within Northern Ireland.

Job description:

* Receive inbound calls and queries from customers & provide then with speedy and efficient solutions.
* Provide excellent customer service throughout the process
* Handle customer queries and respond in a timely and efficient manner
* Liaise with Team Leader and escalate queries when necessary
* Record and log calls/customer details

About you:

Successful candidates will have excellent customer service skills and enjoy having positive conversations with customers. All candidates will receive classroom based and on the job training in your first few weeks in the role. You'll also have:

* Excellent telephone manner and ability to listen actively
* Driven, motivated and determined to achieve targets
* Team player and ability to learn quickly
* IT Literate

About the role:

At an hourly rate of £6.75 (or £7.20 ph) this is a fantastic opportunity to start a new challenge with an exciting company who are experiencing rapid growth.

This role will involve flexible working hours, evenings and weekends, with a Sunday premium rate.

Apply for Inbound Customer Care

Already uploaded your CV? Sign in to apply instantly

All answers are required

Apply
}

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

All questions are required

Are you available to start ASAP

Do you have previous customer service experience



By applying for a job listed on manpower.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.