Customer Sales Advisor
Customer Sales Advisor - Newcastle
£14,310 - £15,000 per annum (£22,000 per annum total average reward) plus incentives, free Sky+HD, phone & broadband and unique Sky benefits
You've probably heard that we believe in better at Sky. Not only a better service and experience for our customers, but also a better place to work for our people. After all, it's our people who make us an industry leader.
A bit more about the role
As a Customer Sales Advisor in our Newcastle Contact Centre you'll be making outbound calls to potential Sky customers who might have recently moved-on, as well as existing Sky phone and Broadband customers looking to upgrade their package to include TV. Delivering a top-quality customer experience at all times, you'll always be on the look-out for new opportunities to promote and sell our products and services.
You don't need to be an experienced sales professional, but you'll definitely need to bring your confidence, ambition, plus a real interest in techie stuff. Most importantly, you'll be able to show a real commitment to doing the very best for our customers.
We'll be there every step of the way
We'll train you on everything you need to know to make sure you're fully prepared for your new role. That means a four-week training programme to get you started, ongoing on-the-job training opportunities, and even the chance to become accredited by the Institute of Customer Service.
And the perks?
We make sure hard work never goes unnoticed or unrewarded. As part of our team, you'll receive your own bundle of benefits; including 30 days holiday; a free Sky+HD, phone and broadband package; a bonus scheme and sales incentives; private health and dental care; and a wide range of high street discounts. Phew!
Then we'd love to hear from you. Just click on the 'Apply' button below, fill-in a few boxes, and we'll be in touch soon.
It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.
If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.