Resourcing Analyst

Undisclosed Company
Suffolk, Lowestoft
£20000 - £23500 per annum
09 Sep 2016
07 Oct 2016
Manpower UK
Job Type
A Resource Analyst role has become available at an award winning Lowestoft based company, if you are interested then keep reading!

Who will you be working for?
One of the area's most recognisable companies, with a reputation for delivering excellent service to it's customer, this company prides themselves on having happy staff with excellent job progression opportunities. This company has a 'family feel' with lovely open plan offices and employees who benefit from a friendly environment. Having a happy workforce with the tools to do their jobs to the best of their ability is one of the main missions of this company.

What will you be doing?
The job will involve co-ordinating and driving the performance of the day to day management of the resource and planning tasks. You will be responsible for managing the resource of the contact centre associates and recruitment plans for sales, back office and customer services. You will liaise with the finance team to forecast and evaluate resourcing needs for all areas of sales and operations. The role will also involve working to analyse trends and performance in the contact centre to develop more effective resourcing patterns. In return, the company will offer you a fantastic working environment with the real opportunity of driving your career forward.

Who are you?
Great employees make a great company! You will ideally have experience of working within a similar role - being involved in the recruitment and resourcing within a contact centre environment. You will be highly analytical with very strong Excel skills. Ideally you will have some experience of work force planning software. You will be data and performance driven.

How do you apply?
If you are interested in this position, don't hesitate in clicking the apply button! If you are not ready to apply yet but would like an informal conversation to find out more about it, please email or call me on 01473 233344

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