Call Centre - Southport, Merseyside - B2B Sales

Recruiter
Undisclosed Company
Location
Merseyside, Southport
Salary
£15594 per annum + Commission - £450 p/m OTE
Posted
09 Sep 2016
Closes
23 Sep 2016
Ref
6327
Contact
Manpower UK
Sector
Sales
Job Type
Permanent
Hours
Full-time
Call Centre advisor - Outbound - Business to Business
Location: Southport, Merseyside

Salary of £15288
Bonus scheme £450.00 per month OTE
Working hours - Monday to Friday. M-Th - 9:30 - 5:30, Friday 9-5

Description
My client is one of the UK's largest training providers offering government funded Apprenticeships and providing work-based learning in a number of industries.

As a Call Centre Advisor we are looking for an individual who is passionate about delivering exceptional customer service whilst meeting agreed targets through gaining interest in Apprenticeship programmes - a key government focus. As this role is phone based, you will need to be an excellent communicator. This provides a great opportunity for someone looking to enhance their sales skills further. Your day to day responsibilities will include:


Responsibilities
*Work towards daily, weekly and monthly targets, seeking to achieve and exceed individual and team targets to generate interest in Apprenticeship programmes across sites classed as - National Accounts, Account Management or New Business through outbound calls as well as issuing letters and promotional materials to interested employers with timetabled follow up calls
*Ensure compliance to Contact Centre procedures and processes
*Ensure excellent customer service provision through quality KPIs
*Having an excellent understanding of the products in order to provide customers with a knowledgeable service.


For the position of Call Centre Advisor we are looking for the following experience:
*Previous experience in a customer focused sales environment
*Ideally phone based customer and/or business to business experience
*Excellent communication skills
*Proven ability to meet individual sales and quality KPIs
*A positive 'can-do' approach
*An Organised approach to daily activities
*Ability to be creative in thought processes
*Works well as a team member


Salary & Benefits
Salary of £15288
Bonus scheme £450.00 per month OTE
25 days holiday plus Bank Holidays
Contributory company pension scheme
Flexible benefits available

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