Customer Service Advisor

Undisclosed Company
Manchester, Greater Manchester
£8.68 per hour
12 Sep 2016
26 Sep 2016
Manpower UK
Job Type
Manpower is currently looking for Customer Service advisors to work for a market leading customer and financial brand based in Manchester.

The Bankline Helpdesk provides support the Bankline customers with any queries that they may have relating to the products.

Some of the day to day activities the team undertakes include:

*Confirmation of payment status
*Initiating International payment traces
*Support customer password resets
*Handle 'Use of service' queries on Bankline and "How do I ?" queries
*Provide technical support for Import queries
*Support for using Smartcards
*Administrator and user set up and management of roles
*Queries on Faster Payments
*Handling RM queries
*Assisting with statement queries
*Dealing with technical queries such as Cookies/ Temporary internet files/ Explorer issues
*Exporting account information

You will work 35 hours per week, Monday to Friday between 8am and 6pm. Flexibility may be required for overtime.

Due to the nature of our client's business, you'll be required to pass a credit check, criminal records check and be able to provide us with written proof of your work activity from the past two years.

If you are interested in starting a valuable career with our client, and feel you have the drive, commitment and skills to help our client achieve their company goals, then please apply here today!