999 Ambulance Services Call Handler

Bicester, Oxfordshire
£16800 per annum + 25% unsocial hours allowance
13 Sep 2016
27 Sep 2016
Manpower UK
Job Type
South Central Ambulance Service is looking for Emergency Call Handlers to work in their Bicester office, taking 999 calls.

We're looking for people who want to make a difference, and are looking for something other than the normal 9-5 job.

Successful candidates will receive substantial training and investment, after which they will be taking calls from the public for this service using the in house computer systems with ongoing support. There will be further opportunities to progress.

This role would suit an individual who wants to do something different, and is looking for longer term career possibilities within one of the country's top services. It would also suit people with a background in caring for others who are looking to do something new and are looking for some responsibility. You will be providing First Aid information, dispatching ambulances and passing on information to relevant services. We require a minimum of 2 GCSEs (or equivalent) in Maths and English, and demonstrable excellent customer service skills.

Including the 25% out of hours bonus, when you become a full member of staff you can expect to earn up to £21,000 a year. During the three month probation period prior to this you will receive £8.53 an hour plus an increased rate for unsociable hours. You'll also receive from 27 days holiday per annum (based on full-time hours) plus 8 bank holidays (bank contracts accrue one hour to every nine hours worked), an NHS pension or NEST scheme and number of high street discounts such as Nandos and Dominos. Working within the NHS may also entitle you to apply for a Key Worker Housing scheme.

We offer a 12 week training and support programme. You must be available to attend training from 8.30am - 4.30pm or 5.00pm - 1.00am Monday - Friday for 4 weeks.

The site is operational 24/7 365 days a year, so applicants will need to be flexible to cover a new rota every 4 weeks which will include 8, 10 and 12 hour shifts, days, nights and weekends.

For information and assistance with your application please apply here!