Account Director - Contact Centre

1 day left

Undisclosed Company
Cambridgeshire, Peterborough
£45000 per annum + commission
13 Sep 2016
27 Sep 2016
Manpower UK
Job Type
Our Client is looking for an experienced Contact Centre Account Director capable of managing an important outsourced contract.
We are looking for candidates who are driven by delivering exceptional customer service AND sales and have a passion for quality and meeting our client's expectations - there is a broad range of Service Levels and Key Performance Indicators that need to be delivered. Your enthusiasm must inspire your colleagues and customers, and be evident in your work.
You will be ultimately responsible for the overall performance of a main campaign including managing the client relationship. This means the delivery of Sales targets, Quality targets, Productivity targets, Attrition targets, resource and planning targets and able to forecast accurately etc - essentially it is like running your own business!

If this sounds like something that would interested you Apply here today, or call Leighann on 01895 205 493.

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