Online Order Co-Ordinator

2 days left

Slough, Berkshire
£11.50 per hour
13 Sep 2016
27 Sep 2016
Manpower UK
Job Type
Online Order Coordinator
ASAP Start
6 months temporary
£11.50 per hour

Our client is currently looking for an Online Order Coordinator to join their team based in Slough. Our client is a leading global paints and Coatings Company and a major producer of speciality chemicals, with leading market positions and brands in countries around the world. They operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods.

As a Sales Order Online Coordinator you monitor the orders coming in and ensure they are placed. You will process these orders within the required cut off time, ensure that any promotions are applied and pricing is correct. You will deal with customer queries/ complaints and place any free of charge tester orders.
Additionally you will be responsible for logging any errors with the web team and following up to ensure they are fixed. You may be required to track customer's orders and liaise with the depot, stock control and customers during critical service issues. You will also be responsible for logging any errors with the web team and following up to ensure they are fixed.

To be suitable for this role you will have similar previous experience with online ordering and have strong Excel skills. You will have the ability to work, communicate and deal with people at all levels, both inside and outside the business in a professional manner. You will be able to prioritise your own work load at all times, frequently reacting to unexpected variances in demand. The chosen candidate will have excellent customer service skills and strong attention to details. Previous experience with online portals is an advantage.

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