Call Centre Operative

Expiring today

Recruiter
Undisclosed Company
Location
Cardiff
Salary
£16902 per annum + 1600 potential comission earnings
Posted
13 Sep 2016
Closes
27 Sep 2016
Ref
BG0805
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time
Manpower are currently recruiting for Call Centre Operatives for a well-established contact centre based in Cardiff city centre to work within their Service team.

What will I be doing?
Our client, one of the UK's number one motoring organisations are looking for Customer Service Advisors who will be at the front line of their business and are currently recruiting in their close-knit contact centre in the heart of Cardiff city centre.

Responsibilities:
The support that the Service team provide to the 2,500+ Driving Instructors and their learner drivers is a key driver to the success of their business. You will be communicating directly with the Instructors and will be working together and liaising with different departments and third party businesses which will develop and grow your skills.

Don't worry! You will be given excellent front line training right from the start from experienced members of the team. Your training period will last for 4 weeks and the last 2 weeks will consist of supported phone call exercises to get you started.

As a Customer Advisor, during the week you will need to be available to work rolling shift patterns between 8am and 8pm. We operate 9am to 5pm on a Saturday and 10am to 4pm on a Sunday.

The ideal candidate will have:
*Good communication, attention to detail, well organized and quick to learn new skills
*Compassion, patience, empathy and good listening skills
*Good Customer Service skills, although previous experience is not essential
*The ability to create excellent working relationships
*Reliability, flexibility and good time keeping

What are the extra benefits of this job?
Your hard work will definitely not be going un-rewarded. There are hundreds of discounts available from money off trips abroad to cheaper cars. These can vary from time to time but tend to include exciting things like:
*Free vehicle breakdown membership after 1 years continuous service
*Discounted Merlin Annual Passes for the top UK attractions
*Apple and Apple repair services
*Money off selected car manufacturers
*Package holidays
*Discounts across hundreds of well-known restaurants

Candidates MUST be able to pass a CRB and Credit check for this vacancy.

If you are interested in this role, don't hesitate to apply now! Alternatively you could contact Toby from Manpower for more information on 01656657231