Customer Service / Retentions Executive

Recruiter
Undisclosed Company
Location
Norwich, Norfolk
Salary
Bonus + Commision
Posted
14 Sep 2016
Closes
28 Sep 2016
Ref
IP1083
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time
Do you thrive at building great rapport with clients and delivering the best Customer Service? If so Manpower are recruiting for someone with your experience.

We are currently recruiting for a Customer Service Advisor to join our client based on the outskirts of Norwich. You will be joining a very successful business and become an essential member of the retention's team covering the UK and Europe delivering a first class service to all current and new clients. Within this role you will have the knowledge that you are joining a business has becomes one of the market leaders in their industry

This role will see you join a team that has already got a solid foundation of clients which will enable you to deliver ' sales through service ' delivering this through inbound and outbound calls and emails to achieve company targets and goals. You will be based in their head office Monday - Friday 8:30 - 5:00pm and dealing with all customer queries from new bookings, complaints to price enquiries, feedback and re bookings.

To be successful in this role you will need to show the ability to communicate at all levels of the business both verbally and written . Ability to use your own initiative and attention to detail is essential as you will be working on multiple accounts across the year. Our client prides itself on achieving targets through team work so this is skill that is essential to be considered for this role.

If you are looking for a job that showcases your ability to build great client rapport and can work in small teams to achieve company's goals then we would like to hear from you.