Call Centre Advisor

Recruiter
Undisclosed Company
Location
Cardiff
Salary
£14976 per annum
Posted
14 Sep 2016
Closes
27 Sep 2016
Ref
BG0818
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time
Manpower are currently recruiting on behalf of a well-established contact centre that are currently seeking experienced Call Centre Advisors for their office in Cardiff Bay.

About the company

They are a leading global business process out sourcing provider. They provide customised business process services to global leaders in the Banking and Financial Services, Telecom, Media and Health care sectors.

About the job

This exciting opportunity has arisen due to the company rapidly expanding. From day one you will be an integral part of the Sales and Retention team focusing on delivering excellent customer service.

The working targets are based on a sales through service approach as they understand that customer satisfaction is very important, so recognising potential products or savings a customer may be interested in is key.

As a Customer Sales Representative you are empowered to take ownership of incoming and outgoing calls to create a unique customer experience. It is essential you proactively anticipate customer needs and expectations and meet them every time by promoting their products and services.

About the ideal candidate

To join the team all you need is the right attitude to service excellence, good communication skills, be self-motivated with a great personality. The ability to work as part of a team is essential as is the requirement to meet targets on a weekly basis.

Salary and benefits
Salary is currently £14,976 per Annum
Hours of work are 08:00-23:00 Monday to Sunday plus Bank Holiday(Worked on rotation)

They also offer many additional benefits, to hear more about this vacancy apply today or contact Toby Harris at Manpower on 01656 657 231 or to hear more information.