Export Sales Administrator (Production and Manufacturing)

Undisclosed Company
Merseyside, Liverpool
£20000 per annum
19 Sep 2016
03 Oct 2016
Manpower UK
Job Type
I am recruiting for an Export Sales Administrator for my Liverpool based client, a highly reputable and successful manufacturing site. This could be the ideal fresh career opportunity for you.

In your new role as my clients Export Sales Administrator, your key responsibilities will be to:

*Provide a focal point for incoming product and company enquiries from outside the UK, tracking incoming enquiries from source.
*Develop relationships with customers to maximise satisfaction levels and manage expectations.
*Efficiently handle incoming orders, providing input to product planning and handling the entire order process through to delivery in Europe or overseas
*Utilise and maintain the CRM system for customer knowledge and management review
*Attend any necessary training programmes identified by the company
*Organise sample requests for customers when required to do so
*Provide administrative support to Sales Managers, Directors and other departments within the business
*Actively promote and sell our products to customers when the opportunity arises
*Research potential export markets and business opportunities
*Liaise with transport companies and goods out department to ensure we deliver orders on time and in the most economical way for the business
*Raise works orders for production, ensuring all relevant information is provided with the support of the Sales Managers
*Liaise with scheduling department to ensure all orders are made on time to meet our KPI target for late deliveries.
*Complete export documentation for Cash against Documents or Letter of Credit transactions
*Deal with customer complaints professionally and efficiently, following our company procedure at all times.
*Carry out credit insurance investigation, liaising with the accounts department and the Finance Director to ensure the company is protected from unnecessary risk.
*Maintain the Sales Office filing system to a high standard.
*Carry out any reasonable task as and when required for the benefit of the business

For you to be successful in your new role as my clients' Export Sales Administrator you will have/be:
*Previous Sales Administration experience essential, preferably within a manufacturing environment.
*Educated to Degree level
*Multilingual (preferably French or Spanish speaking)
*Experience working in a customer service environment
*Proactive Sales Attitude
*Excellent communication and interpersonal skills
*Excellent IT skills (knowledge of Outlook, Excel and Word)
*Team player but also able to work on their own initiative
*Willingness to learn and develop knowledge
*Ability to multi-task and work under pressure
*Experience working with Letters of Credit and export documentation
*Demonstrates our desired behaviours of Professionalism, Dynamism, Responsibility, Commitment, Motivation, Flexibility and Respect.
*Demonstrates our desired competencies of Health & Safety and Quality focus, Team Work, Problem Solving, Communication, Knowledge and Development, Delivering Results, World Class Focus.

Please apply by submitting your CV through the Link. If you have any initial enquiries please do not hesitate to contact me prior to applying, in our Liverpool Branch.

I look forward to receiving your application and talking through this exciting opportunity with you.



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