Customer Sales Advisor

5 days left

Undisclosed Company
St. Albans, Hertfordshire
£18000 per annum + Bonus, Parking
20 Sep 2016
04 Oct 2016
Manpower UK
Job Type
Customer Sales Advisor
£18k Plus Bonus Scheme
St Albans with Free parking

Our well established, and successful client is recruiting for a Customer Sales Advisor to join their team in their St Albans office. As Customer Sales Advisor you will be responsible for adding to the overall success of the branch. The role is based on the outskirts of St Albans, and there is free parking available. In addition to your basic salary, there will be a bonus scheme. As Customer Sales Advisor you will be working with existing and new clients, ensuring a high level of customer service is delivered.

Key Responsibilities

*Make daily calls in accordance with the call diary to generate repeat orders, ensuring all orders are captured, and opportunities are taken to maximise sales and margin through range extensions.
*Actively sell quarterly promotions.
*Grow and develop new and lapsed accounts within defined portfolio.
*Study reports, complete gap analysis on customer accounts.
*Accurately set up customers and orders on system, completing call logs and reports
*Deal with all customer issues/ queries/ requests for product and service information
promptly, efficiently and courteously, ensuring appropriate follow-up is completed where required
*Manage out of stock items by communicating with purchasing and advising customer accordingly.
*Maintain effective communications and good working relationships with all internal and external teams, particularly operations, sales, stock control and credit control to ensure maximum customer service levels are achieved

The ideal candidate:

Must be able to demonstrates a high degree of attention to detail.
Ability to establish and maintain working relationships.
Ability and willingness to follow instructions of management, respond to requests from others in the team in a helpful manner.
Contributing work and effort to group performance to meet agreed upon objectives and achieve team success
Ability to listen and understand information, present information in a clear and concise manner, knows appropriate way of communicating with customers, peers and line managers and external stakeholders.
Flexible regarding working hours.

Monday to Friday
9.00am -5.30pm

This role will come with full product training, and would suit a school/college leaver looking for a customer service/sales advisor role

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