111 Call Handler

6 days left

Bicester, Oxfordshire
£16800 per annum + 25% unsocial hours allowance
21 Sep 2016
05 Oct 2016
Manpower UK
Job Type
Manpower is recruiting for a number of emergency customer service jobs, to work in a busy call centre, providing lifesaving services.

Based at one of the top performing centres for these services, you will be answering 111 calls, gathering information and facilitating the dispatch of ambulances where required. You will need excellent customer service skills to support people who contact the call centre.

The key attributes are:
-Good judgement to prioritise the urgency and severity of calls
-Ability to provide information on First Aid and other necessary procedures
-Quickly gather information and ensure this is passed on to relevant services

The site is operational 24/7 365 days a year, so applicants must be flexible to work the shifts they are given. An example rota includes a mix of shifts working mornings, days, evenings and nights. Part time roles are available.

Benefits include a big investment from the service in training and supporting you through the training and examination process, before you become a permanent member of staff after 12 weeks. Further opportunities for professional and career development will also be available. Moreover you will be providing an essential part of a service which saves lives everyday.

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