Collections Advisor

Essex, Southend-On-Sea
£8.93 per hour
21 Sep 2016
28 Sep 2016
Manpower UK
Job Type
Manpower is recruiting for Collections Associates to work for RBS, based in Birmingham!

As a Collections Advisor, your main responsibilities will be to:

*Manage inbound calls to help manage customer issues
*Make sure you meet the customers' expectations
*Build rapport, trust and provided manageable solutions
*Meet compliance standards and provide an exceptional service

The ideal candidate will:

*Have experience in either over the phone or face to face customer service environments
*Be PC literate with good literacy and numeracy skills
*Have the ability to communicate clearly and concisely
*Have a strong sense for accountability
*Have a passion for delivering first class customer experience

This is a 35 hour per week contract with fully flexible shift pattern rotational between Monday to Friday 8am to 8pm, and Saturdays 8am to 5pm.

The successful candidate will receive full training, 33 holidays per year on a pro rata basis and exposure to the working dynamics of a leading financial services organisation which can offer many other career opportunities.

Due to the nature of RBS, you'll be required to pass a credit check and be able to provide us with written proof of your work activity from the past two years.

Interested? Apply now!