Sales Administrator

Recruiter
Undisclosed Company
Location
Leicestershire
Salary
£19000 - £20000 per annum
Posted
22 Sep 2016
Closes
06 Oct 2016
Ref
5400
Contact
Manpower UK
Sector
Sales
Job Type
Permanent
Hours
Full-time
To provide customers with a quality service for all sales enquiries, quotations and associated administration. To support the role of the external sales force through securing work, following up of sales leads, and promotion of branded products.
*Handling verbal and written enquiries efficiently, effectively, politely and accurately to maximize all opportunities including the promotion of branded products
*Adherence to company pricing policy
*Liaison with ASM/KAM/DSM/ISR
*Compliance with company cash sale policy
*Prevention and resolution of invoice queries
*Acquire and apply market, product and customer knowledge to the day to day operation of the customer service centre
*Operate a 28 day follow up folder for cash sale and casual enquiries
*Efficiently handle customer/haulier enquiries to resolution in a timely manner
*Accurately process all admin within given deadlines primarily including conveyance tickets, POD's, self-bills, invoice disputes and purchase orders
*Liaise with sales, transport, operational and SSC staff to ensure the most efficient and effective completion of administration tasks, within given timeframes
*Ensure timely production of relevant reports as required by management
*Develop knowledge of all roles within the team and provide cover when requested by the Team Leader
*Ensure accurate, current prices are applied to all orders after dispute resolution

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