Customer Solution Architect

Recruiter
Undisclosed Company
Location
Essex, Brentwood
Salary
Negotiable
Posted
22 Sep 2016
Closes
20 Oct 2016
Ref
EXP12
Contact
Manpower UK
Sector
IT
Job Type
Permanent
Hours
Full-time
Customer Solution Architect - Applications

Manpower Group Solutions are currently working in partnership with Ford Motor Company UK and assisting them with a number of important hires in their IT & Technical Solutions teams, based in Brentwood, Essex.

The Solutions Architect - Applications role will specifically focus on establishing a global customer data management solution.

Your key responsibilities will include:

* Working with application teams to define, assemble and integrate components based on Ford standards and business requirements (examples: hardware, software, availability, scalability and reliability)
* Working with regional data sources (Governments, Data providers, marketing etc.) to integrate them into the global solution
* Working with the business to establish European capability requirements and help define solutions
* Supporting the application team in the development of the technical design and documentation
* Providing support, such as troubleshooting, to application performance issues
* Participating in vendor solution evaluation processes
* Demonstrating ability to work on multiple projects simultaneously

Qualifications and Skills:

* Strong architecture knowledge with experience in providing technical solutions for applications - particularly with CRM applications
* Experience with I B M MDM (Master Data Management) tools would be advantageous; Microsoft Dynamics experience would also be useful
* Experience with Big Data, customer data gathering, data management and & data analytics tools
* Strong communication skills both verbal and written
* Experience with SQL Server database systems
* Data modelling
* Negotiation skills and ability to work with several and diverse set of stakeholders/customers
* Experience in trouble shooting complex systems, performance testing and tuning
* Experience in Customer Master Data Management or similar
* Experience with UML Diagramming
* Experience working with global teams on complex projects

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